Frequently Asked Questions

What is GYBO and how does it work ?

GYBO is a complete Ecommerce platform that lets you smartly, grow and manage a business .

Is there a setup fee?

No. There are no setup fees on any of our plans.

Do you offer any discounted plans?

Yes, we offer a 10% discount on annual plans and a 20% discount on biennial plans, when they are paid upfront. (Option Coming Soon )

Can I change my plan later on?

Absolutely! You can upgrade or downgrade your plan at any time.

Do I have to sell the same products in-store as I do online?

No, you can choose exactly what products to sell online, in-store, or both.

Can I use my own domain name?

Yes. You can purchase a domain name within GetYourBusinessOnline, or use an existing one that you own. We also provide a free domain name to all stores on sign up.

How many categories can I make?

You can make as many categories as you want

Do you provide filters/facet search for categories?

Yes, we provide facet search for categories in our Platinum plan.

Is your data encrypted?

The credit card information and other sensitive information is encrypted and is not stored on our servers. However, the data like orders, customers,reports etc are stored in store's backend and only you have access to that.

Do I need technical knowledge to set up my store?

No technical knowledge needed

What all can I sell on my web portal created by GetYourBusinessOnline?

You can sell any product or services as long as it is legal.

Why should I choose GYBO over other platforms?

1. Simplest way to set up your Ecommerce site 2. Easy templates 3. 100% cotrol over your online Ecommerce site through an exhaustive admin section 4. Low credit card transaction fees 5. No profit sharing

Do you provide multi-vendor facility?

Yes, we provide the multi-vendor feature. Through our multi-vendor functionality,
you can add multiple sellers on your website.

What is the uptime of the platform?

The uptime of the platform is 99.89%.

Do you offer source code?

We do not provide the source code to clients.

Is there any formal agreement between GetYourBusinessOnline and us?

No, there is no agreement. We have a standard agreement for all our clients that is listed
on our website.

Do you provide unlimited customer traffic handling?

Yes, we do provide unlimited customer traffic handling. We are fully scalable. We are capable to handle traffic with average up time of 99.89%

Can "Powered by" tag line be removed ?

Yes, it can be removed

What's included with GYBO?

The most popular configuration includes everything you need for end-to-end, unified

What is unified commerce?

Where omni-channel commerce strives to unify several separate channels, unified commerce takes multichannel selling one step further. Unified commerce relies on cloud technology to integrate all business functions, channels, and client data onto a single platform. Rather than allowing your customers to move seamlessly across multiple channels, you give them the opportunity to stay within a single channel — one that incorporates all other channels and data. While there are some blurred lines between these two strategies, they both demonstrate that unified selling creates a more customer-centric business model. By eliminating restrictions on how, when, and where a client can shop, customers gain freedom and flexibility, resulting in an unparalleled experience.

Why are brands using GYBO to be more agile ?

Today's leading brands are moving away from homegrown or legacy on-premises commerce systems because they are difficult to maintain and manage. Brands can take better advantage of opportunities with greater agility using GYBO, cloud-based commerce technology and the “single version of truth” that cuts down on the time needed to synchronize disparate data sources & having the ability to control the whole website yourself with admin pages.

I'm looking to switch to GYBO. How do I get my data over?

It's easy to import customers, products, images and variations into your GYBO Store from a standard CSV/ Excel file.

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